The Division of Research provides comprehensive support and oversight for all research activities. The division ensures that each of the HSC partner organizations’ healthcare research and scholarship activities align with the community’s needs and the partnership’s goal to improve and innovate patient care.
Learning Hub is a learning management system (used by all Prisma Health employees, contract workers, students and volunteers) that provides you with important healthcare modules required to begin your faculty, staff or scholar role (HIPAA, infection control, patient rights, etc.). All assigned modules must be completed prior to your rotation start date. Due dates listed in Learning Hub are not relevant for students, faculty, staff or scholars.
Learning Hub works best using Google Chrome browser. Issues have been reported by users of Internet Explorer, Safari and Firefox.
Prisma Health Student Affairs Administration will register you for Learning Hub. If you have any issues relating to logging in or completing modules, please email Student Affairs. DO NOT email LMS Help.
Please note, UofSC School of Medicine Greenville students in the classes of 2022 – 2024 will use their SMS numbers to log into Learning Hub.
Please note: You have a limited number of chances to pass the tests associated with the modules. You do, however, have the ability to view each test attempt to see which questions you missed prior to taking the test again. You may do this by selecting the dropdown arrow beside “Retake.” Select “Review” and then “View Training Details.”
Completing the compliance checklist:
Please enter the renewal date (one year past the date of curriculum completion) in the “New Value” box.
You will also need to upload your Learning Hub transcript to the “Supporting Documents” section.
To access your Learning Hub transcript, go to the left side of your Learning Hub home screen, and click the “View” link.
Once you are on your transcript page, click the “Active” button and change to “Completed.” Click the “Due Date” button and change to “Completion Date.”
Click the […] button at the top right and choose “Print Transcript” and then “Print to PDF” in order to capture all of the completed modules. Save your transcript and upload it to your mCE compliance checklist.
Please note, we prefer only 1 file to be uploaded for this item and will not accept more than 3 files submitted.
Epic is the electronic medical record (EMR) system used by Prisma Health. In order to gain access to this program, you must complete modules in Learning Hub. These modules will not automatically be assigned to your account; you must search for and self-assign them.
Please note, if you completed a module previously, you will not be required to take it again.
When accessing Epic or claiming your account, Google Chrome and Microsoft Edge are the preferred browsers.
If you would like to view this popup on its own page, click here.
View EPIC assignments specific to your program below:
Please note, this does not include pre-therapy shadowing. No Epic access is required for students not currently enrolled in a post-graduate therapy program.
What’s Required – First Time Students, Faculty, Staff and Scholars (one of the following upon initial clearance):
Two-Step TB PPD test, completed within the past year. The following is the standard process for completing a two-step TB PPD test:
Visit 1, Day 1: PPD antigen is applied under the skin.
Visit 2, Day 3: PPD test is read (within 48-72 hrs. of placement). If positive, it indicates TB infection and a chest x-ray and further evaluation is necessary.
Visit 3, Day 7-21: a second PPD skin test is applied (for those that test one was negative)
Visit 4, 48-72 hours after placement: the second test is read.
A positive 2nd test indicates TB infection in the distant past. Chest X-Ray and further evaluation will likely be necessary.
Note: TB PPD (skin) tests cannot be administered within 30 days of MMR or Varicella vaccine; live vaccines may cause a false positive for the TB PPD (skin) test. In addition, the CDC recommends waiting 4 weeks after receiving the COVID vaccine before getting a PPD or Quantiferon blood test. There is no harm if someone gets these tests within 4 weeks of the vaccine, but it may potentially produce a false positive.
Annual TB PPD test: An annual test will only be accepted if you have previously received a two-step TB test and have maintained annual testing each following year. Documentation of the two step test plus all annual tests are mandatory.
QuantiFERON® or T-spot tests, drawn within the past year. A positive test indicates TB infection in the distant past. Chest X-ray and further evaluation will be necessary.
Chest X-ray: Only required when a person has a positive TB test. The chest X-ray must be done within 6 months prior to the start of the rotation.
What’s Required – Return Students, Faculty, Staff and Scholars:
Prisma Health does not require annual TB screening for students, faculty, staff and scholars in subsequent rotations. After the initial clearance is complete, only a symptom questionnaire is required. If you have a break of over one year, you must obtain initial testing as described above (2-step PPD or TB blood test).
TB Symptom Questionnaire
Complete the TB Symptom Questionnaire. If all your answers to the symptoms is “no” there is nothing more to do. If you do answer “yes” to any of the symptoms listed, you will be required to obtain an annual TB test (see above).
Please note, some university programs will still require its students to submit an annual TB screening. Please check with your university to ensure the correct documentation is submitted.
Clemson University Nursing requires its students to submit an annual TB screening each year.
How to complete the compliance checklist:
Upload documentation of one of the above from your healthcare provider stating your receipt and results of the test(s) to mCE.
Enter the renewal date (one calendar year after last immunization) in the “New Value” box of mCE. For example, if your second step of the PPD was placed on 8/31/2019, the date entered into mCE should be 8/31/2020.
Employees in Student or Shadowing Roles
The following instructions are for current Prisma Health employees who are also participating in an academic experience (e.g. clinical rotations for advanced degrees or shadowing for future career advancement).
To submit a background attestation form from Prisma Health HR:
An Employee Health representative will process the form and return it to you via email.
Once returned, it is the employee’s responsibility to upload the form to their mCE checklist as well as list each immunization’s date in the “New Value” box in mCE.
Prisma Health stopped requiring annual TB testing for employees in fall 2019. If you have not received any screening since that time, please submit a TB Symptom Questionnaire along with your attestation form.
Please Note: Employees are strongly encouraged to submit the Attestation Form a minimum of two weeks prior to their rotation in order to avoid a delayed start date. Please note that the processing of this form by Employee Health can be delayed during high-patient volume times (i.e., flu season).
BLS/CPR
Current BLS/CPR Certification documentation and expiry date
Enter the expiration date (2 years from issue date) of your current BLS/CPR validation in the “New Value” box
Upload your current BLS/CPR validation document in the “Supporting Documents” section
Please note: Prisma Health only accepts BLS/CPR certification from programs that follow the guidelines defined by the American Heart Association (AHA) or military training network. Your certificate/card must state that its training follows the guidelines of the AHA or was through the military training network.
Varicella (Chickenpox)
What’s Required:
Documentation of two vaccinations or a positive titer.
Equivocal titer results are considered negative.
How to complete the compliance checklist:
Submit documentation from your health care provider stating the dates of your two vaccinations or your positive titer results.
Enter the date of your most recent vaccination or the date your titer was resulted in the “New Value” box.
Note: Prisma Health does NOT accept “history of having the chicken pox” as proof of immunity. You must have either two varicella vaccinations or a positive titer.
Hepatitis B
What’s Required:
Note: Hep-B is recommended but not required.
If you decide not to waive the Hep-B vaccination, documentation of three vaccinations OR a positive titer is required.
Equivocal titer results are considered negative.
If you choose to waive your Hep-B vaccination, sign and date the waiver.
How to complete the compliance checklist:
Enter the date of your most recent vaccination or the date your titer was resulted in the “New Value” box.
For those who sign the waiver, upload it as an attachment in the mCE compliance checklist under Hep-B. Enter the date you signed the form in the “New Value” box.
Background Check
What’s Required:
A background check report must be conducted on all Prisma Health student learners 18 years of age and older.
Background check reports must be dated no more than 12 months prior to the initial Prisma Health educational experience start date. This report is valid for all future rotations at Prisma Health.
Background check reports must contain the following information:
Social Security Verification
State Criminal History Search
Sexual Offender Registry
Officer of Inspection General
System for Award Management (previously known as Excluded Parties List System – EPLS)
Patriot Act
All positive background reports must be submitted directly to your designated Student Affairs Administration representative for approval by the Executive Director, Student Affairs Administration. If denied, individuals have the ability to appeal such decisions directly to Prisma Health.
A background check can be acquired in two ways:
Your college/university: If your school has completed a background check for you during your enrollment and it meets the guidelines above, please obtain a copy of your background check report to upload into mCE.
A background check company: We will accept any background check company as long as it reports on all areas listed in the above policy.
For those seeking a company to conduct a background check report, we work closely with SR&I who will actually import your background check directly into mCE.
Click on the “My Background Check” link at the top.
Click on the large “Affiliate” button in the middle of the page.
Enter the following Affiliate Program Code: P68LB2
Note: For Prisma Health EMT or MedEx Academy students: Contact your coordinator or Student Affairs Administration for the appropriate code
Click the blue “Next” button to then complete the information requested on the form. In order for your background check to automatically sync to mCE, you must use the same email address that is associated with your mCE account.
Submit payment.
Create an account so that you can access your background check report.
If your background check report does not sync to mCE after you have received an email notification that it has been completed, please log in to SR&I to download your report and upload it to your mCE Compliance Checklist.
If you have any questions about SR&I, please contact Matt Smith, our SR&I representative, directly at (864) 232-4144.
How to complete the compliance checklist:
If you are under 18 years of age, upload a placeholder document that states you are under 18. Enter today’s date in the “new value” box. Also, add a note in the comment box that states you are under 18.
If you completed an SR&I background check using the same name and email address associated with your mCE account, your report should automatically sync to mCE once it has been completed.
If there is not a document attached, please upload your background check report under the “Supporting Documents” column.
If you obtained your background report from a different background check company, please upload that document under the “Supporting Documents” column.
Enter the date the report was completed under the “Value” column.
Prisma Health Team Member ID Number
If you are a Prisma Health employee, enter your 7-digit Employee ID number in the “new value” box.
Students who are NOT employees, should enter “N/A” in the “new value” box.
Influenza
A 2021-22 version of the flu vaccine will be provided by Employee Health in the fall of each year. Please enter 11/01/2021 as the value for this item in your compliance checklist. You will need to add a placeholder (blank) document in order for the item to clear on your account.
You will need to update this item when you receive the 2021-22 vaccine and change the renewal date to 11/01/2022.
Influenza
A 2021-22 version of the flu vaccine will be provided by UofSC Student Health Services in the fall of each year. Please enter 11/01/2021 as the value for this item in your compliance checklist. You will need to add a placeholder (blank) document in order for the item to clear.
You will update this item when you receive the 2021-22 vaccine and change the renewal date to 11/01/2022.
Influenza (Flu) Vaccination
What’s Required: documentation from your health care provider stating the date of your CURRENT SEASON flu shot.
ONLY required during the designated flu season (Nov.-Apr.); you may leave this item blank outside of flu season.
If your rotation occurs during the flu season, you must have received the current season’s flu vaccination.
How to complete the compliance checklist:
Submit documentation of the current year’s flu vaccination.
Enter the renewal date (November 1 of the NEXT flu season) in the “New Value” box of mCE. For example, if you receive your flu vaccine on 8/31/2020, 12/21/21 or 1/15/21, the date entered into mCE should be 11/01/2021.
If your rotation runs through flu season, but begins outside of flu season, you will need to add a placeholder (blank) document in order for the item to clear on your account. The renewal date should be set as 11/01/2021.
Background Check Report
Please submit the background report that was completed during the application process.
Enter the date the report was completed in the “New Value” box.
T-shirt size
T-shirts are unisex and run S-XXL
EMT Polo size
Enter as Type(Size), i.e. W(L) or M(XL)
Women’s sizes (S-XL)
Women’s polos run a bit short, so if you would like extra length, you may want to order a men’s size.
Men’s sizes (S-XXL)
T-shirt size
T-shirts are unisex and run S-XXL
Driver's License Number
Please submit your driver’s license state and number in the following format: SC 123456789.
If you do not have a driver’s license, you may use your passport number or an official photo ID number.
Prisma Health Badge Number
M1 students: please select the “n/a” box for this item as you will receive your Prisma Health badges at orientation. You will be required to update this information after orientation.
What is Required:
On the bottom of the back of your Prisma Health badge, you should have a set of six numbers after the plus sign (+). That set of numbers is your badge number. Please disregard any numbers after the first six.
Enter the six numbers after the plus sign in the “new value” box of your compliance checklist.
COVID-19 Vaccination
Receiving the COVID-19 vaccine is optional.
If you have received a complete dose of the COVID-19 vaccine (2 vaccinations for Moderna and Pfizer, 1 vaccination for J&J/Janssen), upload documentation in the supporting document section and add the date of your final vaccination in the “New Value” box.
If you have not received a complete dose, please select the box next to “Not Applicable (N/A).” Please do not add any text in the comments section and be sure to click “save” before moving to the next compliance item.
Please note, you may update this item at any time if you are in the process of completing the COVID-19 vaccine.
Social Security Number (SSN)
Enter your (full) SSN in the “New Value” box.
If you do not have a SSN, please use your home country’s identification number or a combination of other numbers you can remember.
No sequential numbers (e.g., 123-45-6789 or 456-78-9101)
No numbers that are all the same (e.g., 222-22-2222)
May not enter all zeroes (i.e., 000-00-0000)
DO NOT upload any documentation of your SSN in the “Supporting Documents” section.
Resources for Obtaining Immunizations/Tests
If you are lacking any of the requirements above, the following locations may be able to administer the immunizations or titers you need:
The student health center at your home university/college
Your doctor’s office or an urgent/convenience care center like MD360
Flu Shots and PPD/TB tests are available at CVS, Walgreens and other family pharmacy/drug stores
Titers are available at commercial labs like Any Lab Test Now or Labcorp
Titers: There is a $4 venipuncture fee for all lab draws, but you will only be charged once if multiple titers are done on the same day.
Measles: $25
Mumps: $25
Rubella: $28
Hepatitis: $21-$30
Varicella: $25-$45
Epic Modules
Epic is the electronic medical record (EMR) system used by Prisma Health. In order to gain access to this program, you must complete modules in Learning Hub. These modules will not automatically be assigned to your account; you must search for and self-assign them. Please note, if you completed a module previously, you will not be required to take it again.
If you you have completed the necessary process to receive official medical Spanish interpreter status, upload a copy of your completed “Language Services Bilingual Employee Program Approval Form.”
Enter the date the form was signed by Language Services in the “New Value” box.
If your assessment is still in progress, select “N/A” until you have the appropriate documentation. You can always update this in the future.
If you did not complete this process, please select the “N/A” box.
Spanish Medical Interpreter
If you you have completed the necessary process to receive official medical Spanish interpreter status, upload a copy of your completed “Language Services Bilingual Employee Program Approval Form.”
Enter the date the form was signed by Language Services in the “New Value” box.
If your assessment is still in progress, select “N/A” until you have the appropriate documentation. You can always update this in the future.
If you did not complete this process, please select the “N/A” box.
Address
Permanent Address
Submit your permanent address
Local Address
Submit your local address and include the effective date (when you will physically live there). If your local address is the same as your permanent address, please enter “N/A” in the New Value box.
Respiratory Fit Testing
Respiratory fit testing is required for M3 and M4 students only. Testing is completed by UofSC Student Health Services each year.
M3 Students
Please enter 7/08/2021 as the value for this field and upload a blank document.
You will be required to upload your fit test document and update the expiry date after it has been completed.
M4 Students
Please enter 7/15/2021 as the value for this field and upload a blank document.
You will be required to upload your fit test document and update the expiry date after it has been completed.
Respiratory Fit Testing
Respiratory fit testing will be completed by Employee Health during orientation.
M1 & M2 Students
Please enter 7/21/2021 as the value for this field and upload a blank document.
You will be required to upload your fit test document and update the expiry date after orientation.
M3 Students
Please enter 5/07/2021 as the value for this field and upload a blank document.
You will be required to upload your fit test document and update the expiry date after orientation.
M4 Students
Please enter 5/21/2021 as the value for this field and upload a blank document.
You will be required to upload your fit test document and update the expiry date after orientation.
Background Check Report
UofSC School of Medicine’s Office of Student Affairs will upload copies of the background check report completed during the AMCAS application process. You do not need to submit anything in this section.
Local Address
Local Address
Submit your local address and include the effective date (when you will physically live there)
Demographic Information
Name
Preferred Name (first and last name you go by in conversation)
Name, as it should appear on white coat
Date of Birth
Enter your date of birth (mm/dd/yyyy)
Social Security Number
Enter your full social security number
There is also an option to enter your SSN via the profile section of mCE. You can choose which way you would like to submit it.
Gender
Enter the gender with which you identify
Demographic Information
Name
Preferred Name (first name you go by in conversation)
Previous name (maiden name or any other legal name you had previously) – you may also select the “n/a” box
Name, as it should appear on white coat
Date of Birth
Enter your date of birth (mm/dd/yyyy)
Social Security Number
Enter your full social security number
There is also an option to enter your SSN via the profile section of mCE. You can choose which way you would like to submit it.
Health Restrictions/Allergies
Please use this section to list any of the following that may apply:
You may also select the “n/a” button in that section if none are applicable.
Carolinian Creed
This must be completed annually. Navigate to the “Documents” tab of your mCE compliance checklist.
Click the document link, read the document, then click the consent button.
Mobile Phone Number
Enter your mobile phone number (with area code) in the “new value” box of your compliance checklist.
Emergency Contact Information
Name (first and last)
Phone Number (with area code)
Relationship to you (mother, father, wife, husband, partner, etc.)
BLS or ACLS Certification
M1 students will complete BLS certification in the fall. M3 students will complete ACLS certification.
If you are currently BLS/ACLS certified, you may submit your current card and enter the expiration date listed on it.
If you are not currently BLS/ACLS certified, this information will be provided later.
You may enter 9/15/2021 as the value for this field and upload a blank document.
Once training is complete, you will be required to add your BLS/ACLS card and change the date to the renewal date listed on your card.
Vehicle Information
Providing your vehicle’s information is necessary to receive a parking permit for the UofSC School of Medicine parking garage. If you will not be driving to campus, you may select the “N/A” button in these sections.
Vehicle make & model
Enter your vehicle’s make & model in the “new value” box
Vehicle license plate state and number
Enter your vehicle’s license plate state and tag number in the “new value” box
Nursing-Specific Requirements
Undergraduate Nursing Only
Completion of the Learning Hub course: EPIC ELearnings CLINDOC Student 100 (see EPIC section above)
Enter the date you completed the online EPIC modules in the “New Value” box
Upload documentation of your completion certificate or transcript in the “Supporting Documents” section
Participation within the EPIC Playground (PLY) Environment
Your participation within the EPIC Playground (PLY) Environment will be provided and coordinated by your Nursing Clinical Faculty.
Your completion of this requirement will be recorded in mCE by your School Faculty/Coordinator.
Graduate Nursing Only
Nursing License Verification
Enter the expiration date of your license verification in the “New Value” box
Upload your license verification document in the “Supporting Documents” section
Liability Insurance
Enter the expiration date of your liability insurance validation in the “New Value” box
Upload your liability insurance validation document in the “Supporting Documents” section
The Preceptor Verification Form is located in the “Documents” tab of your mCE compliance checklist.
Upload your signed Preceptor Verification Form back to the “Documents” tab.
Your locker assignment will be provided at a later date. You may leave this item blank for now.
Hepatitis B
What’s Required (one of the following):
3-series vaccination and a positive QUANTITATIVE Hep B Surface Antibody (titer) preferably drawn 4-8 weeks after the 3rd vaccination
3-series vaccination with negative titer and 1 booster (the other 2 boosters and subsequent titer will be provided by Employee Health after school has started)
Please note: The 3-series Hep B vaccine may be substituted by the new, 2-step vaccine for Hep B (Heplisav). Documentation must include the brand of the vaccine in order to identify it as the 2-step version.
How to complete the compliance checklist:
Upload documentation confirming receipt of your 3 Hepatitis B vaccinations and positive titer. Enter the date of your positive titer in the “Value” column.
If your first titer was negative, you will enter the date of your last Hep B vaccination in the “Value” column. Documentation of both the first series (including the titer) and the first booster of your second series of Hep B vaccinations must be uploaded.
Navigate to the “Documents” tab of your mCE compliance checklist. The UofSC SOMC requires the following documents to either be signed or consented to annually:
Carolina Creed
Click the document link, read the document, then click the consent button.
Pledge of Academic Integrity
Click on the document link and download the document.
Sign the document and upload it back to the documents section.
Publicity Consent
Click the document link, read the document, then click the consent button.
Responsibility Form
Click the document link, read the document, then click the consent button.
Technical Standards
Click the document link, read the document, then click the consent button.
Tdap (Tetanus, Diptheria, Pertussis)
What’s required:
Tdap (not TD) vaccine administered after the age of 18
How to complete the compliance checklist: Upload documentation of a Tdap vaccine administered after the age of 18. Enter the expiration date (10 years from the date received) in the “Value” column.
Enter your AAMC ID number in the compliance checklist.
Prisma Health COVID Lines
803-434-2431 (Midlands) 864-454-2358 (Upstate)
Prisma Health Employee Health Locations
Midlands
803-296-5995 (Baptist Hospital)
803-907-7027 (Baptist Parkridge Hospital)
803-434-7442 (Richland Memorial Hospital)
803-774-8780 (Tuomey Hospital)
Upstate
864-442-7824 (Baptist Easley Hospital)
864-455-8994 (Greenville Memorial Campus – ESC Main)
864-455-4208 (Greenville Memorial Campus – Pavilion)
864-797-8068 (Greer Memorial Hospital)
864-833-9370 (Laurens County Hospital)
864-885-7649 (Oconee Memorial Hospital)
864-454-1067 (Patewood Memorial Campus)
Background Check
A background check report must be conducted on all Prisma Health faculty, staff and scholars.
Background check reports must be dated no more than 12 months prior to the initial Prisma Health educational experience start date. This report is valid for all future rotations at Prisma Health.
Background check reports must contain the following information:
Social Security Verification
State Criminal History Search
Sexual Offender Registry
Officer of Inspection General
System for Award Management (previously known as Excluded Parties List System – EPLS)
Patriot Act
All positive background reports must be submitted directly to your designated Student Affairs Administration representative for approval by the Executive Director, Student Affairs Administration. If denied, individuals have the ability to appeal such decisions directly to Prisma Health.
A background check can be acquired in two ways:
Your college/university: If your school has completed a background check for you during your enrollment and it meets the guidelines above, please obtain a copy of your background check report to upload into mCE.
A background check company: We will accept any background check company as long as it reports on all areas listed in the above policy.
For those seeking a company to conduct a background check report, we work closely with SR&I who will actually import your background check directly into mCE.
Click on the “My Background Check” link at the top.
Click on the large “Affiliate” button in the middle of the page.
Enter the following Affiliate Program Code: P68LB2
Click the blue “Next” button to then complete the information requested on the form. In order for your background check to automatically sync to mCE, you must use the same email address that is associated with your mCE account.
Submit payment.
Create an account so that you can access your background check report.
If your background check report does not sync to mCE after you have received an email notification that it has been completed, please log in to SR&I to download your report and upload it to your mCE Compliance Checklist.
If you have any questions about SR&I, please contact Matt Smith, our SR&I representative, directly at (864) 232-4144.
How to complete the compliance checklist:
If you completed an SR&I background check using the same name and email address associated with your mCE account, your report should automatically sync to mCE once it has been completed.
If there is not a document attached, please upload your background check report under the “Supporting Documents” section.
If you obtained your background report from a different background check company, please upload that document under the “Supporting Documents” section.
Enter the date the report was completed under the “New Value” box.
Student Volunteer Attestation
For students who are current or were previous volunteers at Prisma Health: Please complete the Volunteer Attestation form and email it to the email address listed on the document. Once it is returned, it is the student’s responsibility to upload the form to their mCE checklist as well as update the “New Value” boxes.
DOB
Enter your DOB (mm/dd/yyyy) in the “New Value” box.
DO NOT upload any documentation of your DOB in the “Supporting Documents” section.
College/University Name
Enter the name of the college/university for which you work or attend in the “New Value” box.
DO NOT upload any documentation in the “Supporting Documents” section.
CITI Training
CITI training is required for students participating in research. If this item is not on your compliance checklist, you are not required to complete this training.
Click the following link for instructions: CITI Training
Measles, Mumps & Rubella (MMR)
What’s Required:
Documentation of two vaccinations or positive titers.
– In cases of partial negative titers:
If only the rubella is negative, you need to receive one MMR vaccine.
If either the measles or mumps titer is negative, you must receive 2 MMR vaccines.
Equivocal titer results are considered negative.
Please note: MMR vaccines are given 30 days apart.
How to complete the compliance checklist:
Submit documentation from a health care provider stating the dates of your two vaccinations or positive titer results.
Enter the date of your most recent vaccination or the date your titer was resulted in the “New Value” box.
Prisma Health ID Photograph
Your photo will be used for your Prisma Health identification badge. The photo must be saved in JPEG format and follow the same requirements as a passport photo:
Plain blue/grey/neutral background
No sunglasses, hats or headphones
Full face directly facing the camera
Natural facial expression
DO NOT use a picture of your ID or passport. These often have a hologram and do not print clearly. Selfies are acceptable as long as they follow the same requirements as listed above.
Note: If for any reason Prisma Health Badge Security Office decides the photograph uploaded is not acceptable, you will have to take a new photograph upon arrival to their department. Uploading a clear photo in mCE will save you time in the long run.
How to complete the compliance checklist:
Upload your photograph in the “Supporting Documents” section in jpeg format only (not PDF or png).
